NSFAS Takes Action HR Manager Departure Signals More Changes Ahead

NSFAS Takes Action HR Manager Departure Signals More Changes Ahead. In a bid to address the ongoing challenges and improve its operations, the National Student Financial Aid Scheme (NSFAS) has made significant changes within its leadership ranks. These developments come in the wake of a turbulent period for the organization.

Separation of the HR Manager

NSFAS recently parted ways with its Human Resources (HR) manager, characterizing this move as an aspect of “consequence management.” This decision follows a series of changes within the organization’s leadership.

Continuing Leadership Exodus

The departure of the HR manager marks the latest in a series of senior staff departures from NSFAS. In September, the Chief Information Officer, Modibedi Oliphant, resigned from the organization. These exits reflect the growing need for NSFAS to address operational and leadership challenges.

A Comprehensive Restructuring Plan

NSFAS is actively pursuing a turnaround plan aimed at restructuring the organization. This overhaul may lead to further changes in the leadership team as part of the ongoing efforts to enhance NSFAS’s efficiency and effectiveness.

Response to Parliamentary Queries

Ernest Khosa, the board chairperson of NSFAS, emphasized that these actions align with the queries raised by the parliamentary portfolio committee for higher education. These queries encompassed concerns related to IT systems, human resources, service delivery, and leadership improvements.

Key Focus Areas for Improvement

Khosa highlighted specific areas of concern, including the need to enhance cybersecurity and the implementation of an IT strategy. This strategy will include data cleaning to ensure a 24-hour availability to address student queries effectively.

Investigative Report and CEO’s Office Strengthening

An investigative report conducted by Werksmans Inc, focusing on tender allegations against NSFAS’s chief executive, Andile Non-gogo, is expected to be completed within 10 working days. Additionally, NSFAS intends to bolster the CEO’s office as part of its efforts to improve leadership and governance.

Appointment of Head of Planning and Strategy

NSFAS is in the advanced stages of appointing a new head of planning and strategy, further emphasizing its commitment to restructure and enhance its strategic direction.

Addressing Student Concerns

These changes come in response to concerns raised by students and officials alike. NSFAS has faced criticism and complaints, particularly in relation to the new direct payment system, which has affected numerous students.

Expectations for Written Responses

The parliamentary portfolio committee for higher education, led by Chairperson Nompendulo Mkhatshwa, has been awaiting written responses from NSFAS regarding various questions and concerns. The committee remains committed to seeking clarity and solutions amid the challenges faced by the organization.

Conclusion

NSFAS decision to part ways with its HR manager is just one part of a broader effort to address organizational challenges and enhance its effectiveness in delivering financial aid to students. Further changes and improvements are expected as NSFAS undergoes a significant transformation.